This is part of our Outstanding Service Guarantee that includes- Money back for Missed SLAs + Generous Break Clauses + Low Cost Onboarding + Cyber Security guaranteed in 30 days.
"As the owner of an accountancy practice, there’s so much to think about. I need to stay focussed on our own products and services and making sure our customers are looked after. That’s why working with Circle Cloud has been perfect. They’ve taken away any concerns I’ve had around IT service levels and information security. The initial 30 day onboarding process made such a big difference, and the support we’ve had since has been excellent.."
Bev Goodall
Managing Director
Abacus Bean
"We moved to Circle Cloud just over a year ago because our IT was costing us productivity. There was a lot of downtime and unpredictability, which made running our business harder than it needed to be. Circle Cloud have made things so much more straightforward. Their IT Management Plans are perfect for our needs as a small business. The service is so clear and well designed, we have regular reviews and now have a more proactive and professional provider."
Mark Arundale
Managing Director
Sine Consulting
We refund the managed service cost for every user that experiences a missed SLA. The money is credited at the end of each month.
(By the way, we don't miss many!)
We allow companies to cancel their agreement on month 3 and month 6 in year 1. This gives you time to make sure we are delivering on our promises.
(which we always do!)
Onboarding can often be costly, but we keep ours at a reasonable fixed cost. The savings we make from operational efficiency and good planning are passed onto you!
Circle Cloud’s managed services are built around UK Government and Microsoft information security best practices. Our slick onboarding process will get you to a cyber resilient state within 30 days.
Circle Cloud’s IT Managed Service has been brilliant for us. It really is focussed on the security side of things. That matters a lot. When you think about all the emails and information that is shared on a daily basis, there is always that worry that something important might slip through. But Circle Cloud have put everything in place to make sure we’re safe.
Tony Crocker
Managing Director
IWC Probate & Will Services
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